A quick guide to help Owners prepare their homes for the arrival of guests.

BASIC ITEMS

Make sure your guest will always find these items in your home. Replenish when items are finished.

  • Toilet rolls, kitchen rolls. Tea towels and oven gloves.

  • Detergents, washing powder/liquid, washing up powder/liquid and other cleaning products. If your are fussy about what brands are used in your home, please make sure you leave a note to the guests so they know what brands to re-purchase.

  • Sponges/cloths

  • Bin liners and recycling bags. Leave a note with instructions how to recycle the waste and days on which garbage is collected by the municipality

  • Light bulks and batteries

  • Matches
  • Hand soap

  • Broom, dustpan and brush. Mop. Iron and iron board. Hoover. Clothes hanger and pegs.

  • Starter Pack: Basic staple food/drink items such as tea and coffee, sugar, salt and pepper, oil and vinegar, spices, water, long life milk.

  • First Aid kit.
  • Basic DIY Kit: screwdriver, hammer, torch.
  • Hairdryer.
  • A safe for guests to securely store valuables.

FURNITURE/ACCESSORIES

  • Chairs: make sure there are enough chairs for at least the maximum occupancy and provide a few extra chairs for visitors.
  • Bedlinen and towels: make sure you have spare bed linen and extra pillows/blankets as well as enough towels for each guest. As a rule of thumb your should provide  two bath towels, two hand towels, and four wash cloth for each guest; two sets of bedlinen for every bed.
  • Pillows and mattress protectors.
  • Crockery and cutlery: provide enough for at least the maximum occupancy and a few spare for visitors.
  • Games/DVDs/CDs: always welcome a set of cards or a well known board game (Monopoli? Risk?); DVDs/CDs.
  • Free WiFi. More and more guests are nowadays expecting to find free WiFi and iPod docking station.
  • What about providing them with a welcome basket with local produce, delicatessen and specialities?
  • Stock the library with local guides and maps; a few books in English language or the language spoken locally.
  • Provide a note book where guests can stick business cards/leaflets of local restaurants or places of interested they have visited.
  • Stick in a visible place a note containing useful numbers such as police, fire brigade, doctor, hospital, concierge/management company.

PRIVATE ITEMS

  • Store any private items (clothes, linen, …) which you don’t want guests to use in a locked closet or room and clearly label as ‘Private’.
Paola Fiocchi Van den Brande

Paola Fiocchi Van den Brande is Founder and Director at Passepartout Homes, luxury holiday homes.

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