A quick guide to help Owners prepare their homes for the arrival of guests.


Make sure your guest will always find these items in your home. Replenish when items are finished.

  • Toilet rolls, kitchen rolls. Tea towels and oven gloves.

  • Detergents, washing powder/liquid, washing up powder/liquid and other cleaning products. If your are fussy about what brands are used in your home, please make sure you leave a note to the guests so they know what brands to re-purchase.

  • Sponges/cloths

  • Bin liners and recycling bags. Leave a note with instructions how to recycle the waste and days on which garbage is collected by the municipality

  • Light bulks and batteries

  • Matches
  • Hand soap

  • Broom, dustpan and brush. Mop. Iron and iron board. Hoover. Clothes hanger and pegs.

  • Starter Pack: Basic staple food/drink items such as tea and coffee, sugar, salt and pepper, oil and vinegar, spices, water, long life milk.

  • First Aid kit.
  • Basic DIY Kit: screwdriver, hammer, torch.
  • Hairdryer.
  • A safe for guests to securely store valuables.


  • Chairs: make sure there are enough chairs for at least the maximum occupancy and provide a few extra chairs for visitors.
  • Bedlinen and towels: make sure you have spare bed linen and extra pillows/blankets as well as enough towels for each guest. As a rule of thumb your should provide  two bath towels, two hand towels, and four wash cloth for each guest; two sets of bedlinen for every bed.
  • Pillows and mattress protectors.
  • Crockery and cutlery: provide enough for at least the maximum occupancy and a few spare for visitors.
  • Games/DVDs/CDs: always welcome a set of cards or a well known board game (Monopoli? Risk?); DVDs/CDs.
  • Free WiFi. More and more guests are nowadays expecting to find free WiFi and iPod docking station.
  • What about providing them with a welcome basket with local produce, delicatessen and specialities?
  • Stock the library with local guides and maps; a few books in English language or the language spoken locally.
  • Provide a note book where guests can stick business cards/leaflets of local restaurants or places of interested they have visited.
  • Stick in a visible place a note containing useful numbers such as police, fire brigade, doctor, hospital, concierge/management company.


  • Store any private items (clothes, linen, …) which you don’t want guests to use in a locked closet or room and clearly label as ‘Private’.
Paola Fiocchi Van den Brande

Paola Fiocchi Van den Brande is Founder and Director at Passepartout Homes, luxury holiday homes.

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